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Course Details

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ArcGIS Enterprise for Technical Support Training Course

Category: DATA ANALYSIS TRAINING

About This Course

ArcGIS Enterprise is a comprehensive GIS platform designed by Esri for deploying GIS infrastructure on-premises or in the cloud. It enables organizations to manage, analyze, and share geographic information and maps across various departments and with the public. This instructor-led, live training (online or onsite) is aimed at beginner-level IT support personnel who wish to provide robust support for ArcGIS Enterprise, addressing any anomalies or failures effectively. By the end of this training, participants will be able to: Understand the architecture and components of ArcGIS Enterprise. Learn to install, configure, and manage ArcGIS Enterprise. Gain skills in troubleshooting and resolving common issues. Develop proficiency in monitoring and maintaining ArcGIS Enterprise environments. Master the techniques for backup, recovery, and performance optimization. Format of the Course Interactive lecture and discussion. Lots of exercises and practice. Hands-on implementation in a live-lab environment. Course Customization Options To request a customized training for this course, please contact us to arrange. This course is available as onsite live training in USA or online live training. Read Less Course Outline Introduction to ArcGIS Enterprise Overview of ArcGIS Enterprise Key components Use cases and benefits System Requirements and Installation Hardware and software requirements Pre-installation checklist Installation process Post-installation configuration Configuration and Management Configuring ArcGIS Server Configuring Portal for ArcGIS Configuring ArcGIS Data Store Troubleshooting and Issue Resolution Identifying and diagnosing common issues Troubleshooting tools and techniques Service performance issues Server connectivity problems Log file analysis Portal access and login issues Content synchronization problems Error messages and solutions Monitoring and Maintenance Monitoring tools and dashboards Key performance indicators Regular monitoring tasks Performance optimization techniques Load balancing and scalability Best practices for high availability Backup and Recovery Backup strategies and tools Recovery procedures Disaster recovery planning Advanced Topics and Best Practices Customizing the portal interface Advanced security settings Scripting and automation Real-world examples of ArcGIS Enterprise implementations Lessons learned and best practices Summary and Next Steps Requirements Basic understanding of GIS Concepts Basic knowledge of IT infrastructure Audience IT support personnel GIS administrators Technical support staff

Duration: 14hours

Venue: online/onsite